When we think “CRM,” we think software like Seibel and Salesforce.com. These packages help corporations manage sales relationships. This traditional CRM operates behind the walls of the company without customer knowledge.
Another kind of CRM that we don’t normally categorize as such is the public discussion forum where companies like Adobe, Microsoft, and Quicken [...]

Visual search seems to have come and gone. In 2004, Groxis released the colorful Grokker search client and received $12 mil in funding. Apparently, the consumer market didn’t more than nibble at the innovation; Groxis has pulled the product and refocused on the enterprise knowledge management market.
KartOO is a French company with a [...]

User-generated advertising has become a hot space lately. Sony, Toyota, L’Oréal, Converse, MasterCard, Chevrolet have or are flirting with user-generated ads. Comcast Interactive Capital and Turner Broadcasting invested in ViTrue, “a startup providing technology to enable user-generated advertising campaigns.”
Yaadz joins the space,

In my continuing effort to scour the globe for new internet ventures, I present you SubMate, a pal finding service for commuters. Submate is still under wraps and apparently based in NYC though they have ambitions of offering the service in “9 countries and 20 cities.” One of the co-founders is Laurent Kretz. [...]