I stumbled across piqniq.jp in a Google Adsense banner on my own site. Google apparently is capable once in a blue moon of delivering ads relevant to the blog’s “Long Tail of Web2.0” theme. I don’t have much to say about this site except how commonplace social networking features have become. Piqniq [...]

Whether MojoPages can challenge or supplant Yelp is another question. (“Complement” seems to be answer. Read on.) Yelp has done a great job of building a community of credible reviewers. Though Yelp’s very name is suggestive of a relationship to the yellow pages, Yelp positions itself effectively as “Real People. [...]

The tagline is taken from Tractis, so I can’t claim credit for it, but I do wholeheartedly agree. At the same time, the legal system and the rules we follow ought to evolve gingerly for the sake of societal continuity. But while the legal system is largely monolithic, there are pockets of innovation [...]

When we think “CRM,” we think software like Seibel and Salesforce.com. These packages help corporations manage sales relationships. This traditional CRM operates behind the walls of the company without customer knowledge.
Another kind of CRM that we don’t normally categorize as such is the public discussion forum where companies like Adobe, Microsoft, and Quicken [...]